Refund policy

Term: 15 days from receipt of the order.

Returns and exchanges: Send an email to support@badawii.com indicating:

  • Order number.
  • Product(s) to return/exchange.
  • Reason for return/exchange

Once we receive the email, we will send you a link to our portal for changes and returns and we will indicate the steps to follow.

The products must be packaged in their original packaging or similar and have all the labels.

Reimbursement:

  • You will receive the amount of the refund through the same payment method used in the purchase in an estimated time of 10-15 days from the receipt of the product in our warehouse.
  • Shipping costs for returns will be deducted from the amount to be refunded according to the rates published in the 'Shipping' section of Badawii Beachwear (badawiibeachwear.es) except in the following cases, in which it will be free:
    • If the shipping of the initial order was free.
    • If the return is due to a product defect or error in the order shipped.

For any questions or issues, write to us at support@badawii.com.